7s.com Privacy Policy

1. Introduction

7s.com is committed to protecting the privacy and personal data of all individuals who interact with our platform. This Policy applies to all personal data collected by 7s.com through the 7scom.co website, mobile web application, customer support channels, and any other touchpoint through which you interact with the 7s.com platform.

This Policy should be read together with the 7s.com Terms & Conditions, which govern your overall use of the Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

7s.com operates under a PAGCOR license and is therefore subject to both PAGCOR's data-related regulatory requirements and the general data protection obligations imposed by Philippine law. Where PAGCOR regulations impose requirements that are more stringent than those set out in this Policy, the regulatory requirements shall prevail.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, the data controller responsible for your personal data is:

Our designated Data Protection Officer ("DPO") oversees all data privacy compliance matters at 7s.com. The DPO may be contacted through the customer support channels listed in Section 14 of this Policy.

3. Categories of Personal Data We Collect

7s.com collects the following categories of personal data:

7s.com does not intentionally collect sensitive personal information as defined under the Philippine Data Privacy Act (e.g. health records, religious beliefs, political affiliations) unless specifically required for compliance purposes and with your explicit consent.

4. Legal Basis for Processing

7s.com processes personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform the contract between you and 7s.com — including account registration, payment processing, game provision, and withdrawal services.
• Legal Obligation: Processing required to comply with PAGCOR licensing conditions, the Anti-Money Laundering Act of 2001 (Republic Act No. 9160), the Terrorism Financing Prevention and Suppression Act, and all other applicable Philippine laws and regulations.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and product improvement, where such interests are not overridden by your data protection rights.
• Consent: Where required by law or where we rely on consent as the basis for processing, including for certain marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

5. How We Use Your Personal Data

7s.com uses personal data for the following specific purposes:

• Account Registration and Management: To create and maintain your 7s.com account, verify your identity, and enforce the one-account-per-person policy.
• Service Delivery: To provide access to games, process wagers, calculate winnings, and operate the Platform.
• Payment Processing: To process deposits and withdrawals via GCash, Maya, and Philippine bank transfers, and to reconcile financial records.
• Identity Verification (KYC): To verify that all players are at least 21 years of age and to comply with PAGCOR's know-your-customer requirements.
• Anti-Money Laundering (AML) Compliance: To screen transactions and player profiles against sanctions lists and to fulfil mandatory reporting obligations under Philippine AML law.
• Responsible Gaming: To administer deposit limits, loss limits, self-exclusion requests, and participation in the PAGCOR national exclusion registry.
• Security and Fraud Prevention: To detect, investigate, and prevent unauthorized access, collusion, bonus abuse, and other fraudulent activity.
• Customer Support: To respond to queries, resolve disputes, and maintain records of communications.
• Marketing Communications: Where you have consented, to send promotional offers, bonus notifications, and game recommendations. You may opt out of marketing communications at any time.
• Platform Improvement: To analyse usage patterns, improve platform performance, and develop new features.
• Legal Compliance and Regulatory Reporting: To comply with obligations imposed by PAGCOR, the National Privacy Commission, and other Philippine regulatory authorities.

6. Data Sharing and Disclosure

7s.com does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purposes:

All third-party recipients of 7s.com player data are subject to contractual data processing agreements that require them to maintain confidentiality and to use the data only for the purposes for which it was shared.

7. Cookies and Tracking Technologies

7s.com uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential Cookies: Required for the Platform to function, including session management, login authentication, and security. These cannot be disabled without impairing Platform functionality.
• Analytics Cookies: Used to understand how players navigate the Platform — which pages are visited, how long sessions last, and which features are used most. This data is aggregated and anonymised.
• Functional Cookies: Remember your preferences such as language settings, game preferences, and display options across sessions.
• Security Cookies: Assist in fraud detection and account security monitoring, including device fingerprinting to identify unusual login activity.

You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 7s.com platform. 7s.com does not use cookies for any cross-site behavioural advertising on third-party platforms.

8. Data Retention

7s.com retains personal data for the following periods:

• Account and Identity Data: For the duration of your account plus a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions and Philippine AML law.
• Financial Transaction Records: A minimum of five (5) years following each transaction, as required by Philippine law.
• Gaming Data: For the duration of your account plus three (3) years following account closure, for dispute resolution and regulatory audit purposes.
• Customer Support Communications: Three (3) years from the date of the communication, for dispute resolution purposes.
• Technical and Security Data (logs): Twelve (12) months from the date of collection, unless specific events require extended retention for investigation purposes.
• Marketing Consent Records: Retained for the duration of your account and for three (3) years following account closure to demonstrate consent compliance.

Following the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with the National Privacy Commission's data disposal guidelines.

9. Data Security

7s.com implements a comprehensive, layered data security programme appropriate to the risks presented by processing personal data in the context of an online gaming platform. Key technical and organisational measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 7s.com servers;
• AES-256 encryption for personal data stored in 7s.com databases;
• Role-based access controls limiting access to personal data to authorised personnel on a strict need-to-know basis;
• Multi-factor authentication requirements for all internal 7s.com staff with access to player data systems;
• Regular independent penetration testing and security audits by accredited third-party security specialists;
• Automated intrusion detection and anomaly monitoring systems operating continuously;
• Documented incident response procedures compliant with the National Privacy Commission's mandatory breach notification requirements.

In the event of a personal data breach that is reasonably likely to result in serious harm to affected players, 7s.com will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach and will notify affected individuals without undue delay, in accordance with the Philippine Data Privacy Act.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 7s.com:

To exercise any of these rights, contact 7s.com's Data Protection Officer through Live Chat or email. We will respond to all legitimate requests within thirty (30) calendar days. Where a request is complex or numerous, we may extend this period by a further thirty (30) days with prior notification to you.

11. Children's Privacy

The 7s.com platform is strictly prohibited for use by individuals under 21 years of age in the Philippines, as required by PAGCOR licensing conditions. 7s.com does not knowingly collect personal data from individuals under the age of 21.

If 7s.com becomes aware that an Account is held by, or has been created by, a person under the age of 21, the Account will be immediately suspended, all data associated with the underage registration will be deleted to the extent permitted by law, and the matter will be referred to PAGCOR as required by our license obligations.

If you believe that personal data of a person under the age of 21 may have been collected by 7s.com, please contact our Data Protection Officer immediately using the contact details in Section 14.

12. Cross-Border Data Transfers

Some of 7s.com's technology partners and game software providers are based outside the Philippines. Where personal data is transferred to recipients outside the Philippines — such as international game providers — 7s.com ensures that such transfers comply with the requirements of the Philippine Data Privacy Act, including:

• The recipient country provides a comparable level of data protection to that afforded under Philippine law; or
• The transfer is governed by a data processing agreement incorporating standard contractual data protection clauses; or
• The transfer is otherwise authorised by the National Privacy Commission.

For information about specific cross-border transfer safeguards applicable to your data, contact the Data Protection Officer.

13. Changes to This Privacy Policy

7s.com reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, technology, legal requirements, or regulatory guidance from the National Privacy Commission or PAGCOR.

Material changes to this Policy will be communicated to registered players via email or in-platform notification at least fourteen (14) days prior to the changes taking effect. The "Last Updated" date at the top of this page indicates when the current version was published.

Continued use of the 7s.com platform following the effective date of any updated Policy constitutes your acknowledgement of the changes. If you do not accept the updated Policy, you should cease using the Platform and contact support to close your Account.

14. Contact, Complaints & National Privacy Commission

For questions, data rights requests, or privacy complaints, contact the 7s.com Data Protection Officer through the following channels:

If you believe your data rights have been violated and are not satisfied with 7s.com's response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph). 7s.com will cooperate fully with any National Privacy Commission investigation.